Name of the project and location.

Total number of pictures and their size - our standard resolution (16:9) is 4000x2250 px.

What kind of data you are going to send us (2D, 3D).

Type and size of project.

Our deadline (not yours) - unless it is said otherwise, we always assume the deadline to be at the end of the day.

We accept following file formats :

• 3ds Max 2016

• AutoCAD 2015

• ARCHICAD 22

• Rhinoceros 6

• SketchUp 201

All requests should be made 2 weeks in advance.

Please send all input data at once (one package.zip or in email).

Partial or incomplete data in multiple emails cause problems.

Please send all input data in time.

Try to keep CAD documents and models as clean as possible with organized layers.

We need only relevant information, no hidden layers, old versions e.t.c.

First previews are always sent as soon as possible.

Main purpose of first previews is to fix camera & sun position, check geometry and materials - we always try to set the camera and sun in a way that will yield the best picture possible.

Once camera and sun position are fixed and confirmed, we start with postproduction, so any changes of camera & sun position after that becomes more time-consuming and can be charged.

In further rounds of comments we add people, cars, trees, atmosphere/mood and we adjust light and materials according to your comments.

Sometimes we may suggest our opinion on how to improve the picture based on our experience, but the final decision is y ours.

After everything is resolved, our job is done.

Please appoint one person responsible for communication and comments - notes and comments from several email addresses are often confusing and counterproductive.

Please consolidate your comments - send all comments at once.

Comments written and sketched directly in our pictures are best.

Comments in plain text can be misinterpreted.

Comments sent in time always make your images better.

Comments received until 15:00 are usually incorporated until next day.

Setting sun behind camera is always a bad setup and we try to avoid it. (Picture looses shadows, contrast and depth).

Poor quality insertion photos result in poor quality images.

Google Earth does not substitute drone photos.

Changing picture ratio and camera position in the last minute. (This request can take hours and cause delays).

Changing 3D model during production.

Sending archicad file in *.pln (*.pln has missing libraries). We need *pla.

Please respect agreed deadline.

We do not work late nights nor on weekends.

We need final data - final model, final drawings; sending update model or drawings in the middle of our production causes delays and errors.

In case you still need to update the project and send new data, please inform us as soon as possible, so we do not work on model that is not up-to-date anymore.